SaaS agreements have unique considerations around data ownership, security, and service levels. Negotiating these terms protects your business.
Key Takeaways
- Data ownership should be clear
- Security obligations should be specific
- SLAs should have meaningful remedies
- Termination should include data return
Key Negotiation Points
- Data ownership and portability
- Security certifications (SOC 2, ISO 27001)
- Uptime guarantees and credits
- Breach notification procedures
- Termination assistance
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Schedule ConsultationDisclaimer: This article is for general information only and is not legal advice.